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T's & C's
Terms & Conditions:
All prices quoted are exclusive of VAT
Quotations are valid for a period of 30 calendar days the date of the quotation
The quote is subject to site conditions and to the final design of the system. Any additional parts required will be quoted for as a variation to the quote.
Permanent roof flashing if quoted shall be guaranteed to be waterproof
Temporal roof flashing if quoted shall not be guaranteed to be 100% water proof. It shall only be a temporal seal to prevent major water damage in case of rainfall occurring before the permanent seal is done by another company, Sm SysTems will not accept liability for any damages as a result of a temporarily roof seal.
Breaking of holes in on the walls and slabs unless quoted for is specifically excluded.
Making good of holes and waterproofing of holes on the slabs and walls are excluded.
Ceiling damages- damages to the ceilings when fitting cannot always be prevented thus the repairs and making good of the holes in the ceilings are specifically excluded. Sm SysTems shall not accept any liability for such damages to fitted or existing ceilings.
Fans electrical motors are to be wired up by the clients own electricians and must be wired with the necessary motor protection. A direct on line starter with an overload protection devise have to be
fitted to protect the fan motor against phase failure. The overload device must be rated to the correct amperage as indicated on the fan label, failure to do that shall invalidate the phase failureguarantee.
Fan motors are guaranteed for 6 months only if they comply with the electrical installation requirement. Motors cannot be guaranteed against electrical surges and spikes.
Warrantee- Sm SysTems (Pty) Ltd equipment is guaranteed to function in accordance with the standard practice and or legal authority regulations for a period of 1 year. All new equipment shall be without any defect, material and workmanship will be in accordance with the accepted HVAC industrial standards. Electrical motors do not form part of this guarantee but do however, carry the manufacturer’s guarantee.
Guarantees only apply if all invoices have been paid in full, guarantee date commences from date of delivery.
Delivery periods must be discussed and agreed upon with our sales representatives and must be reflected on the purchase order or be writing. The delivery period agreed upon shall only commence
from date of compliance with all the terms & conditions as per this agreement and not from the date of order.
No orders shall be accepted unless it is an official written company order and is accompanied by a signed copy of these conditions.
No other company has a right to interfere with the job done by Sm SysTems(Pty)Ltd unless otherwise Sm SysTems(Pty)Ltd instructs such company/companies to do so. Should our client for whatever
reason instructs such company/companies interfere with Sm SysTems(Pty)Ltd’s job no matter the size, the client shall be still held liable for whatever balance is due to Sm SysTems(Pty)Ltd.
Under no circumstances shall orders placed by the third party on behalf of client shall be accepted, the person responsible for the payment has to sign this document.
Cancellation of orders will not be accepted after manufacturing has commenced. Any cancellations shall incur a 15% handling fee based on the contract amount after VAT.
Health and safety- Any hold ups caused by health and safety officers that are being unreasonable will be charged for a daily rate.
Health and safety files when required shall be a generic file applicable to all types of installation s that Sm SysTems does, any site specific files required will have to be quoted for separately and does not for part of the agreement. Terms & Conditions- The standard terms of an amount of sixty five percent (65%) deposit must be paid on placement of the order then thirty five (35%) percent immediately after job completion. Any alternative arrangement(s) can be discussed but has to be agreed upon by both parties in writing before issue of the purchase order. Payment terms are strictly according to the agreement. Interest shall be charged at Nedbank’s bank prime overdraft rate plus (4%) interest will be charged on all overdue accounts without exception.
Under no circumstances shall production commence WITHOUT deposit, money must appear in Sm SysTems account first
No work will be issued for manufacturing if any outstanding deposits have not been received. The terms of the sale have to be honoured.
Handling fee is charged for good that are more than a week not collected or not paid in full at the floor for the storage and company space inconvenience, this fee is determined by Sm SysTems (Pty)Ltd.
Ownership of good sold or installed by Sm SysTems (Pty) Ltd shall remain vested in Sm SysTems (Pty) Ltd until payment for such goods has been made in full by the debtor or its nominees.
Sm SysTems (Pty) Ltd shall not accept any goods sold and used by the debtor or nominee. Used goods a taken at second hand and the client shall be liable for portion of days the goods have been used for. The client must be sure of the goods on receipt that are the goods required before use.
Waiver of Rights- I/We the undersigned hereby warrant that I / We are authorized to sign this document and agree that should I / We fail to comply with the agreed method of payment to Sm SysTems (Pty) Ltd, Sm SysTems (Pty) Ltd reserves the right to remove the system immediately and we waiver all our legal rights in favour of Sm SysTems (Pty) Ltd.
I /We further agree that if any claim against the debtor is handed to Sm SysTems (Pty) Ltd attorneys for collection, the debtor shall be liable to pay the costs to the attorneys-own client scale, collection charges and all other fees disbursements incurred in this regard.
Penalties- Conditions do not apply unless specific nominated in writing as part of the conditions of tendering our quote.